How it Works

Short description
Design a rich customer experience that builds relationships and produces lasting impressions.
Content

Science & Research 

Scent Marketing was developed in response to powerful research on scent, emotions, and human behavior. It’s a powerful tool to help businesses communicate more effectively, in a language customers intuitively understand.  

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Scent Marketing for Business 

21st century customers crave emotional relationships with brands. Scent allows businesses to create emotionally driven experiences at crucial customer touchpoints. Take control of customer engagement and get a powerful ROI.

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Technology Can Never Replace Emotion

Technology enhances the way companies do business, but it can never replace the emotional connection with customers critical to business success. Today's consumers crave rich experiences and emotional connections with the brands they use. Scent is a shortcut to creating those connections. 

Increase the Value of Your Business

Do you know your Net Promoter Score? Businesses that deliver exceptional experiences earn an NPS 200% higher than their competitors. And grow twice as fast. Scent Marketing helps businesses increase NPS with outstanding, emotional customer experiences. You'll be able to take advantage of the relationships and value your competitors are leaving on the table.  

Clear Results, Measurable Returns 

Our clients conducted their own research to determine the validity of their investment in Scent Marketing. Their findings revealed the value you can expect from Scent Marketing.  

Impact / Statistic

The Scent Marketing process makes it simple

We’re industry leaders for a reason. After more than 20 years, we’ve worked with hundreds of major brands in thousands of locations. Our process makes launching a Scent Marketing strategy easy.

  • Fragrance Selection—find a scent proven to stir the emotions you want to excite in customers.
  • Fragrance Diffusion Strategy—determine the best system, positioning, & diffusion schedule to maximize impact.
  • System Installation—installation is included for our most robust scent machines, so you never have to do any heavy lifting.
  • System Support—maintain your system with ease, we're always just a phone call away. 
Explore our Scent Systems
100,000+
Installations
119
Countries Served
Endless
Fragrance Possibilities
“If you are serious about your brand and making a lasting impression in the minds of your customers, you need to get Scent Marketing.”
Owner, Dental Consultancy

Find out what scent can do for your business.

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